Shipping policy
Last Updated: March 2026
At VENOQUA, we aim to deliver your beauty essentials safely and quickly.
1. Order Processing Time
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All orders are processed within 1–2 business days
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Orders are not shipped on Sundays or public holidays
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You will receive a confirmation email once your order is shipped
2. Shipping Time (India)
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Standard Delivery: 3–7 business days
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Delivery time may vary depending on your location and courier service
3. Shipping Charges
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Free shipping on orders above ₹999
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₹99 standard shipping fee applies on orders below ₹999
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
5. Delays
VENOQUA is not responsible for delays caused by:
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Courier service issues
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Weather conditions
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Incorrect shipping address provided by the customer
6. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Contact Us
For shipping-related questions, contact us:
VENOQUA
F-8, RH 1, Ground Floor
Sector 8, Near Sector 6 Market
Vashi, Navi Mumbai
Thane, Maharashtra – 400703
India